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Introduction of Two Factor Authentication (2FA)

As a school we encounter phishing attacks multiple times a week. To protect ourselves we have introduced Two-Factor Authentication (2FA). You will be prompted to register on Monday 24 September – please complete this as soon as possible. 2FA is mandatory for all Staff, Students and Faculty. 

How does it work?
With 2FA, your account can only be used with a device exclusive to you, like your mobile phone. When you sign in, you'll need to provide two pieces of information - your password and then approval using your phone.

When working off-campus, you will need to use this method to verify it's really you signing in when using Webmail, Outlook, connect@LBS and Canvas. 

What do I need to do?
On Monday 24 September you will receive a prompt to download a Mobile App onto your phone and set yourself up with 2FA. We strongly recommend you use the Mobile App as your default method as it is the quickest and most convenient way to verify your login is genuine. You will receive a notification to your phone once per day when signing in and you have to simply click 'approve'. 


What if I don't want to use the Mobile App?
If you prefer not to use it, that's fine. You can set up your mobile phone number to receive a text message instead. All instructions will be provided.


How do I find out more?
For more information on 2FA, managing your security settings and FAQs visit london.edu/myaccess

If you have any questions in the meantime, please contact IT Support.