Faculty Lecture with Dr Tolga Tezcan
The Faculty Research Lecture with Dr Tolga Tezcan, Associate Professor of Management Science and Operations on 'Why do we wait so long at A&E departments?' is Thursday 18 October 2018, 13:00-14:00 in Wolfson Lecture Theatre.
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- The British Medical Association announced that 2.9 million people (or 15% of all the attendances) waited more than four hours and almost 6,000 people waited more than 12 hours at accident and emergency (A&E) departments around the UK in 2017.
- Dr Tezcan will present the operational reasons behind delays to accessing health care and review the related theory from operations management. He will discuss economics and explain why the payment methods used by the NHS do not generate the right incentives for hospitals to reduce long wait times. Dr Texcan will also offer some recommendations for potential solutions to these issues.
- Dr Tolga Tezcan's research focuses on how to design and manage service systems under uncertainty with applications in customer service and healthcare systems. He teaches MBA courses on Business Analytics, Data Mining and a PhD seminar on Queueing Theory.