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Central Team refresher

Internal Communications (IC) recently joined the Central Team at one of their meetings to learn about their business area, goals and achievements. Read below to gain an inside look at this high-functioning team.

The Central Team, situated within Degree Education & Career Centre (DECC) and lead by Stephen Chadwick, is made up of 41 staff who work cohesively to improve operational efficiencies by leading on a number of DECC systems and projects.

The department is comprised of a variety of teams with unifying values. The teams are: Central Services (Assessment & Wellbeing Services and Operational Delivery), Business Transformation, Business Services and Educational Technology. All team members are specialists in different capacities with a shared expertise in systems and compliance. This expertise is what allows them to advise, guide and positively impact their stakeholders across degree programmes.

The Central Team manages common operations that support teaching and learning, such as:

  • Scheduling and timetabling the core and elective curriculum
  • Enrolling students through the Elective Bidding System
  • Assisting faculty with course evaluations and fixed seating
  • Arranging exams and assessments
  • Servicing the School’s Exam Boards
  • Provisioning student wellbeing and counselling services
  • Implementing, managing and enhancing educational technologies to support our programmes
  • Providing consultancy, project management and business partnering
  • Delivering a front line visa advice and financial aid support service to students
  • Driving student experience improvement initiatives whilst ensuring compliance within DECC

The Central Team attributes some of their cohesion to their recurring Central Team meetings which were established as a result of department survey feedback. Actions from the feedback included the development of The Change and Innovation Group, which ensures that the Central Team meetings focus on planning, information sharing, celebrating and development.

At a recent Central Team meeting, the group discussed their successes and how they want to be perceived by the wider School community. They want to be known to you as proactive and trustworthy agents of change who collaborate behind the scenes to allow the programmes to focus on student experience. They unanimously agree that at the heart of what they do are our students.

View the team’s organisational chart.