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Ann Folkmans, Information Specialist

Ann Folkmans, Information Specialist, speaks to Life@LBS about her role and the LBS Library

Can you tell us a little bit about you and your role?

I started at the LBS Information Service over 20 years ago, carrying out fee-based research for alumni and corporate clients and later moved into a more traditional Library position. Now I help students, staff and faculty with research and training and I update and develop our Libguides pages. I take part in Library marketing and I also deal with day-to-day copyright enquires.

What does your typical day at LBS look like?

Responding to emails, checking SupportWorks (the call logging system) for research and training enquires and answering them! And tweeting – useful and interesting things - on the Library Twitter Feed.  At the moment, we are seeing how the Talis Aspire reading list management software works within Canvas and on certain days I may spend an hour or so on the Enquiry Desk. This term is busy with student training sessions.

Tell us a bit about the library.

There are really two libraries: the physical and the digital. The physical Library is now in the West Wing of Sammy Ofer Centre - level 0 for the book stock/borrowing and the Enquiry Desk. As I’m sure you all already know, the digital library resources can be accessed at: London.libguides.com . Alternatively, you can click on the Library services link in Portal which directs you to this page. We really do have information that cannot be found on Google for free!

The Sammy Ofer Centre is our third location. The first Library was on the first floor of the Ratcliffe building with views over Regent’s Park. Back then sherry was served in the Library before the Stockton lectures! The early Library was print -based with many volumes of indexes that had to be consulted – very different to now. The Library was one of the first areas of the School to go online using the Janet Network with Library staff accessing information on behalf of users via dial-up services.  Next we moved to the Taunton Centre to make room for new lecture theatres and now we’re in the Sammy Offer Centre West Wing.

What’s your best LBS moment so far?

It has to be winning ‘The Best Research Service in an Academic Environment Award’, at the Information World Review Awards.

What keeps you motivated?

My talented and supportive work colleagues and the ever-changing nature of information work – there is always something new to learn. Also the feedback from the students, staff and faculty when you have helped them with their research.

Where is your favourite spot on campus?

It would have been the quad on a sunny day, but now with the striking architecture in SOC it is hard to choose. I am quite fond of the lions.

What’s on top of your bucket list?

Staying at the Bale Mountain Lodge in Ethiopia to explore the wildlife, visiting Japan, and learning to swing dance - but not all at the same time!

Tell us something surprising about you?

According to my poor work colleagues the loudness of my sneezes. They are legendary. Something wless well-known, perhaps, is the fact that I’m Latvian!